Send Shopify Customer File Uploads to OneDrive
If your business runs on Microsoft 365, your customers' files belong in OneDrive — not in a pile of email attachments. File To Inbox connects your Shopify store to OneDrive so every customer upload — artwork, documents, photos, spreadsheets — is delivered straight into your OneDrive, neatly organized in a folder the app manages for you. You still get an email notification for every upload, and the files live in your own Microsoft account, forever, under your control. Setup takes a couple of minutes.
1 Connect OneDrive on the dashboard
Open the app's dashboard and find the Where your uploaded files go card. Under Connect your own storage, click Connect next to OneDrive. Microsoft's sign-in screen opens — sign in with the Microsoft account that should receive the files and approve access. Back on the dashboard, the OneDrive row shows Connected with your account. (OneDrive support is fresh, so you'll see a Beta badge next to it.)
2 Know your base folder — FileToInbox.com by default
On first connect, the app creates a FileToInbox.com folder at the root of your OneDrive and delivers every upload inside it, keeping your OneDrive root clean. Prefer a different spot? Click Change folder on the storage card and enter any folder name — the app finds or creates it automatically. Leave the field empty to deliver straight to the OneDrive root. Changing it later only affects future uploads; files already delivered stay where they are.
3 Point a widget at OneDrive
Open any upload widget or standalone page and scroll to Storage destination. Set the dropdown to OneDrive and Save — from then on, that widget's uploads are delivered to your OneDrive. The setting is per widget, so another widget can keep using Dropbox or the built-in Cloud storage. In the same section you can add a Storage folder subpath (like "/orders") and switch on separate folders per upload session so each customer's files stay grouped — folders are created on demand.
4 Open uploads right from the app
The app keeps its overview: the widget's Uploads list shows every session with to OneDrive in the Uploaded column, and each filename links straight to the file in OneDrive. The per-upload email notification carries the same links, so your inbox, the app, and OneDrive all point at the same file.
Frequently asked questions
How do I upload Shopify customer files to OneDrive?
Connect OneDrive on the app's dashboard (one click plus Microsoft's sign-in screen), then set your upload widget's Storage destination to OneDrive. Every customer upload from that widget lands in your OneDrive automatically.
Where in my OneDrive do the files end up?
In a folder called FileToInbox.com at your OneDrive root, created automatically when you connect. Change it anytime with Change folder on the dashboard, or leave the name empty to use the OneDrive root. Widget-level subfolders and per-session folders are created inside it on demand.
How big can uploaded files be?
Up to 5 GB per file with OneDrive as the destination.
How long do files stay in my OneDrive?
Forever — they're regular files in your own OneDrive, so retention is entirely up to you. The 365-day limit only applies to the app's built-in Cloud storage.
Can I use OneDrive for one widget and something else for another?
Yes. Storage destination is a per-widget setting, so different widgets can deliver to OneDrive, Google Drive, Box, Dropbox, SFTP, or the built-in Cloud storage independently.
What happens if I disconnect OneDrive?
Files already delivered stay in your OneDrive — the app never deletes them. Widgets still pointed at OneDrive can't deliver new uploads until you reconnect, so switch their Storage destination first or reconnect the account.
Does this work with both personal and work Microsoft accounts?
Connect whichever Microsoft account should own the files. If your organization restricts third-party app access, your Microsoft 365 admin may need to approve the connection.
