# Send Shopify Customer File Uploads to OneDrive > Connect OneDrive to your Shopify store and customer file uploads land straight in your OneDrive — auto-organized in a FileToInbox.com folder you can change anytime. Storage & delivery · 4 min read · Updated 2026-08-01 Canonical: https://filetoinbox.com/docs/shopify-file-uploads-to-onedrive If your business runs on Microsoft 365, your customers' files belong in **OneDrive** — not in a pile of email attachments. **File To Inbox** connects your Shopify store to OneDrive so every customer upload — artwork, documents, photos, spreadsheets — is delivered straight into your OneDrive, neatly organized in a folder the app manages for you. You still get an email notification for every upload, and the files live in your own Microsoft account, forever, under your control. Setup takes a couple of minutes. ## 1. Connect OneDrive on the dashboard Open the app's dashboard and find the **Where your uploaded files go** card. Under **Connect your own storage**, click **Connect** next to **OneDrive**. Microsoft's sign-in screen opens — sign in with the Microsoft account that should receive the files and approve access. Back on the dashboard, the OneDrive row shows **Connected** with your account. (OneDrive support is fresh, so you'll see a **Beta** badge next to it.) ![Connect OneDrive on the dashboard — OneDrive row Connect button highlighted](https://filetoinbox.com/docs-assets/img/shopify-file-uploads-to-onedrive/00-connect.png) ## 2. Know your base folder — FileToInbox.com by default On first connect, the app creates a **FileToInbox.com** folder at the root of your OneDrive and delivers every upload inside it, keeping your OneDrive root clean. Prefer a different spot? Click **Change folder** on the storage card and enter any folder name — the app finds or creates it automatically. Leave the field empty to deliver straight to the OneDrive root. Changing it later only affects future uploads; files already delivered stay where they are. ![Know your base folder — FileToInbox.com by default — #storage_folder_folderName highlighted](https://filetoinbox.com/docs-assets/img/shopify-file-uploads-to-onedrive/01-folder.png) ## 3. Point a widget at OneDrive Open any upload widget or standalone page and scroll to **Storage destination**. Set the dropdown to **OneDrive** and Save — from then on, that widget's uploads are delivered to your OneDrive. The setting is per widget, so another widget can keep using Dropbox or the built-in Cloud storage. In the same section you can add a **Storage folder** subpath (like "/orders") and switch on **separate folders per upload session** so each customer's files stay grouped — folders are created on demand. ![Point a widget at OneDrive — #upload_page_storageProvider highlighted](https://filetoinbox.com/docs-assets/img/shopify-file-uploads-to-onedrive/02-destination.png) ## 4. Open uploads right from the app The app keeps its overview: the widget's **Uploads** list shows every session with **to OneDrive** in the Uploaded column, and each filename links straight to the file in OneDrive. The per-upload email notification carries the same links, so your inbox, the app, and OneDrive all point at the same file. ![Open uploads right from the app — Uploaded column highlighted](https://filetoinbox.com/docs-assets/img/shopify-file-uploads-to-onedrive/03-uploads.png) ## FAQ ### How do I upload Shopify customer files to OneDrive? Connect OneDrive on the app's dashboard (one click plus Microsoft's sign-in screen), then set your upload widget's Storage destination to OneDrive. Every customer upload from that widget lands in your OneDrive automatically. ### Where in my OneDrive do the files end up? In a folder called FileToInbox.com at your OneDrive root, created automatically when you connect. Change it anytime with Change folder on the dashboard, or leave the name empty to use the OneDrive root. Widget-level subfolders and per-session folders are created inside it on demand. ### How big can uploaded files be? Up to 5 GB per file with OneDrive as the destination. ### How long do files stay in my OneDrive? Forever — they're regular files in your own OneDrive, so retention is entirely up to you. The 365-day limit only applies to the app's built-in Cloud storage. ### Can I use OneDrive for one widget and something else for another? Yes. Storage destination is a per-widget setting, so different widgets can deliver to OneDrive, Google Drive, Box, Dropbox, SFTP, or the built-in Cloud storage independently. ### What happens if I disconnect OneDrive? Files already delivered stay in your OneDrive — the app never deletes them. Widgets still pointed at OneDrive can't deliver new uploads until you reconnect, so switch their Storage destination first or reconnect the account. ### Does this work with both personal and work Microsoft accounts? Connect whichever Microsoft account should own the files. If your organization restricts third-party app access, your Microsoft 365 admin may need to approve the connection. ## Related - [Where Uploaded Files Go: Email, Dropbox, Google Drive & More](https://filetoinbox.com/docs/file-upload-storage-and-notifications.md) - [Send Shopify Customer File Uploads to Google Drive](https://filetoinbox.com/docs/shopify-file-uploads-to-google-drive.md) - [Send Shopify Customer File Uploads to Box](https://filetoinbox.com/docs/shopify-file-uploads-to-box.md)